If you would like to cancel your monthly subscription with us, you can do this in your customer account.
After logging in, you will see the overview of your selected plan under ‘Subscription’. Here you can manage and cancel your subscription. You may have to wait a little (30 to 60 seconds) for the page with the overview to load.
After clicking on ‘Cancel’, you can select and confirm the reason for cancellation.
Your cancellation will always take effect at the end of the term of the selected plan, even if you cancel earlier.